FAQs
Here are the answers to some of our most frequently asked questions!
You may be surprised to find that your vial of mannitol-free peptide looks almost empty or has a very small amount of powder. This is normal. In contrast to many peptides using mannitol as a bulking agent, our mannitol-free peptides contain just the pure peptide compound. The small amount you see is your whole dose, as indicated on the label. This visual aspect is due to the fact that it has no fillers, hence your active peptide is in a very high concentration.
No, all of our products are for research purposes only and shall not be consumed or utilized for diagnostic, therapeutic, or any other purpose by human beings. Please check the local laws and regulations in your area concerning the transportation and use of research chemicals.
In order to keep your peptides stable and potent, lyophilized powders should be stored in a cool, dry place, away from sunlight. If reconstituted, they are to be stored following the instructions of the product, usually in a refrigerator or freezer.
You will get an email with confirmation of the order shipment containing a tracking number the moment the product ships. You can then keep track of its progress all the way to your location.
Note that, since our product nature does not support returns, in case you receive a misdelivered damaged or incomplete order, write to our customer support team within 7 days of delivery, and we shall work out an efficient solution that would be satisfactory for your issue.
No, Atomix Research does not ship worldwide currently. We only ship within the U.S. and domestic territories.
We have different shipping options according to your needs. Free shipping is provided on all orders over $150. Orders placed before our daily cutoff times are processed and shipped within 48-72 hours, excluding weekends and holidays. You will receive a tracking number to track your order in real-time when it ships.
At Atomix Research, quality is of the essence; therefore, every batch of our peptides undergoes both internal and external quality control in-house, applying technologies such as HPLC to structure, purity, and concentration. We provide full-disclosure COAs available for each product to ensure that you are confident in the quality you will be getting.
Atomix Research distinguishes itself by producing peptides and proteins in a GMP-certified manufacturing facility in the USA. This commitment ensures our products meet the highest standards of safety, quality, and efficacy, with purity levels exceeding 99%. Unlike competitors who may source from overseas, our adherence to rigorous GMP guidelines guarantees control and consistency in every step of production, providing researchers with reliable and ethically sourced products.